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Starting August 4, 2025, meter audits will be conducted to modernize and streamline operations, improve billing accuracy, and promote transparency by City Power Johannesburg – Official_Page

KAE neighboring areas below will be audited on the following dates:

Audit Schedule
Allandale: August 4 – August 4, 2025
Austin View: August 5 – August 5, 2025
Commercia: August 5 – August 6, 2025
Ebony Park Ext.06: August 5 – August 6, 2025
Klipfontein: August 10 – August 13, 2025
Kanana: August 10 – August 12, 2025
Mayibuye: August 13 – August 17, 2025
Rabie Ridge: August 16 – August 20, 2025

What to Expect
City Power technicians will visit homes to audit meters and ensure accurate readings. This program runs from August 4 to August 26, 2025.

Residents are urged to cooperate and allow technicians access to complete their work efficiently. If unavailable, contact details for the SDC team leader will be provided.

Verification: All City Power employees and contractors carry color-coded ID cards with photos, personal details, a verification number, and a firefly hologram. Verify their identity by contacting the Security Risk Management Control Room at 011 490 7900 or 011 490 7911, or via WhatsApp at 083 579 4497.

Penalties
Unaudited or faulty meters may lead to disconnections, with fines up to R14,000 for single-phase connections and over R30,000 for three-phase connections, plus reconnection fees.

Safety
Be cautious of imposters. Report suspicious activity to the Control Room and check with your ward councillor to confirm scheduled work.

Indigent households earning R7,503.01 or less monthly will have an opportunity to register for the Expanded Social Package (ESP) or Free Basic Electricity (FBE, 50kWh) to avoid service charges.

Updates will be shared through KAE News, local ward councillors, community outreach, and City Power’s official channels. For more details, visit www.citypower.co.za or contact your nearest SDC.

Let’s work together to ensure a smooth audit process and reliable electricity for our communities!

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